Reference

mentari138 Privacy Policy for Indonesian Accounts

The mentari138 Privacy Policy explains what we collect when you open an account, verify your phone, browse Baccarat or use a wallet from Medan to other parts of…

Clear data purposesPhone verification contextYour contact choicesIndonesia access wording
mentari138 mentari138 Privacy Policy for Indonesian Accounts
CONTACT PATHS

Get Account Privacy Help Near Cashier

A direct support route helps when a privacy question appears beside a login or wallet status issue.

Account request Ask us to access, correct or explain personal details connected with your account. Include your registered contact detail so we can check the request without asking for your password.
Wallet record If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the transaction date and visible reference through the support path. We can compare status without requesting your wallet PIN.
Login concern For an unexpected sign-in or phone verification issue, contact account help before changing several details. We may ask you to confirm account ownership through the registered phone step.
DATA CONTROL

Your Phone, Device And Wallet Records

Privacy controls work best when each record has a clear reason to exist. We separate account access data from payment status, use device signals to investigate suspicious activity and treat cookie choices…

Account details

We use your submitted contact details to create and maintain the account, send account-related replies and connect your requests with the correct profile. You can ask us to correct inaccurate entries.

Phone verification

The phone step helps confirm account ownership before access. We record the verification result and related security events, not your private phone conversation or unrelated device content.

Device signals

Browser and device signals can be used to spot unusual login behaviour around the account. They help us investigate access concerns, but they do not reveal files, photos or contacts on your device.

Cookies

Cookies can remember session settings and selected preferences in your browser. You can manage or clear them through browser controls, although removing some may require another account sign-in.

Retention

We keep account, payment-status and support records only for service, security, dispute or legal needs. When a record no longer serves those purposes, our handling follows applicable retention requirements.

Change request

To request access, correction or deletion of eligible data, contact support with your registered phone detail and the request type. We verify ownership first and explain any lawful reason for keeping a record.

Privacy Policy Questions Before Account Access

These Privacy Policy answers focus on the records you are most likely to ask about before opening an account or checking a wallet status. We keep the process practical: identify the account, state the requested action and use the support path when a privacy matter needs a human reply.

It covers account details, phone verification, browser cookies, device signals, payment status and support records. It also explains why we use them, how long we retain them and how you can request changes.

Yes. We may receive transaction status and visible references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, so we can match cashier events and investigate account questions.

You can request correction through the account support path. Provide your registered phone detail and describe the inaccurate entry; we first confirm account ownership, then explain the action and any applicable retention reason.

Phone verification confirms that you control the registered contact before account access. We keep the verification result and security event for account protection, but we do not access unrelated calls, messages or device content.

The policy describes cookies that support a browser session and remember selected settings. You can clear or manage them in your browser, though doing so may require you to sign in again.

Use the support path beside the cashier area and include the date, payment rail and visible reference. Never send a wallet PIN or password; we compare the status with the account record securely.

You may ask support to delete eligible records after account ownership is confirmed. Some account, payment-status or security records may need to remain for disputes, protection or legal requirements where local law permits.